What Are the Benefits of Having a Mobile App for Your Business

Many companies build their mobile applications to expand their business and unlock market reach like never before. Considering the time we are in, the digital age is quickly enabling users to adopt new technology as businesses catch up with it and look for new ways to offer their services. If you are the one who does not have the mobile app for your business, you must first know the benefits of having a mobile app. You are missing out on a big chance to attract potential customers, no matter how far they are without a mobile app. 

The importance of mobile app development for business is evident today, as more and more users are looking to get things done virtually. On the other hand, businesses too, are changing the way they function. They understand the benefits of mobile apps for businesses and provide an easy way for end-users to instantly access company details and simultaneously keep them connected to their favorite brand and stay up to date.

 What are the benefits of mobile apps for business?

1. Mobile apps aid promotion and offers great support

With great offers and promotions, you can build a mobile application for many prospective customers. Make sure you create an irresistible offer and notify through an app to enjoy the benefits of mobile apps for business. The idea is to reach out to a large customer base with your offers through a timely notification and in-app pop-ups. Such push notifications are a great way to start reaching out to the right people at the right time and that helps, especially when done in style. For example, push notifications with emojis have almost double opening rates than those without it.

Emojis in the push notification

Source: Leanplum.com

The delivery system is the same in terms of how push notifications work, but there are differences in how they can be adapted. Many times you’d want to offer support and its relevant updates to users. Rather than logging in and seeking for it, better give them the live updates and all the possible support on the mobile app to reap the advantages of mobile apps.

2. Value addition through rewards/loyalty program

Businesses can’t work in a silo. There’s a definite amount of give and take involved in the business where the market responds to your offerings. The key to running a successful business always boils down to providing meaningful experience to the customers. The more you take care of your customers’ convenience and requirements, the higher are your chances of succeeding. The key is to remain available for them as a way of enabling multiple touchpoints to cater to their needs. One of the best ways to do so is to leverage mobile apps’ advantages and run a loyalty program. With more consumers engaging with your business and your brand, the better the rewards they earn. Offer them to spend those on the products that they are already looking for.

For instance, consider how Taco introduced its loyalty program through an app a couple of years back. They did so by gamifying it and rewarding customers for repeat orders. The app turned out to be a great success where it engaged its target group over social media by leveraging social media and app integration. 

benefits of mobile app for business- taco bell

Image Source: hip2save

If you already have such a system – fantastic. You can integrate it into an app and question- what are the benefits of having a mobile app? The whole process is aimed at instantly making data work to drive purchases and make yourself accessible. If you haven’t opted for mobile app development for your business, now is the right time to get one.

3. Unlock the power of better connection with customers

Move beyond the personal, face-to-face communication between customers and sales executives. With changing times that have made social distancing as a new normal post-COVID-19, more customers will look forward to connecting to businesses online. You can take the full advantage of a mobile app for your business by giving your customers a better point of contact. Imagine the power of having high-performance mobile devices at disposal for your business. Perhaps, this one is a definite game-changer in the coming times.

Second, the mobile app is not just a human being, prone to mood shifts and bad results. So you will also know that you are providing your customer with a robust mobile presence-an interface that aims to give them the best experience in testing, so deciding whether they want to purchase your product. The vast majority of marketers see their apps as a means to improve customer service primarily. There are many purposes for which customers use mobile apps. Take a look at the below image presenting the reasons for which they do.

benefits of mobile app for business connection with customers

Source: Clutch.co

Make sure to keep your business available to your customers. And what can be better than building a mobile app for them and keeping your services just a few taps away? They are anyway glued to their mobile phones, and allowing them to connect with you over a device is a great leap in customer connection.

4. Driving High Engagement Levels

Having a high level of engagement with customers would first need you to reach out to them. There are many benefits of mobile apps for business and one of the significant advantages is that of affordable reach. Connecting to potential customers was once an expensive affair, like advertisements on hoardings and newspapers and that too with an expiry date. The story is different now with mobile apps in the market. The key is to get as much closer as possible to your current and prospective clients and offer them a place to engage with your brand meaningfully. Having a mobile app for your business would mean –

  • Ensuring 24/7 visibility to potential and current customers.
  • Seamless usability with quick options to push for transactions. 
  • Enabling payment options for in-app purchases.
  • Offering effective support services with instant messaging options.

Make sure to beef up the engagement levels coupled with the social features as advantages of mobile apps for business more can unlock the following;

  • Easy social media integration and logging in. 
  • Offering in-app messaging services
  • Enabling customers to assign their Favourites for products they like.
  • Providing a place for customers to connect through reviews and comments.

Ensure unlocking all the advantages of mobile apps by customizing its features according to the target audience. Consider how a user interacts with the mobile app, understand their preferences, and see how the user engagement shapes up. Leverage the custom mobile app development option as your businesses will improve gradually with more users interacting through an app.

Conclusion: Why is it worth investing in mobile app development?

People are using mobile devices in today’s competitive environment to keep up with their favorite brands. They look at it as a brand that allows potential customers with all the information quickly. Regardless of the industry you deal in, the advantages of having mobile apps for businesses are aplenty, and investing in it is the best business deal. Consider this big leap as a way to keep your business open 24 hours a day.

Start creating brand awareness through mobile app development and spread your reach better. Your investment in mobile apps will help you reap benefits for longer. Working with Intelivita for developing mobile business apps would also ensure app security, timely updates, and effective app management.

There’s an increase in app installations by 166% amidst the pandemic. Prepare to leverage the growing mobile market. Wait no further!

Tuhin Bhatt is a co-founder of Intelivita, a leading Web and Mobile App Development Company. He helps passionate entrepreneurs build amazing tech products. Tuhin being a peoples man who has a passion to share his technical expertise with clients and other enthusiasts.