Deliver a World-Class Customer Experience With Our CRM Software Development
Customers come in all shapes and sizes, and managing them isn’t always simple. Beyond offering a fast-responding customer service team, you also need to come up with unique communication strategies based on your target market.
This is where our customer relationship management (CRM) software can make the difference. Designed exclusively for your business, this tool helps you turn leads into buyers and maintain a long-term connection with existing customers.
Boost Customer Loyalty With Our CRM Development Services
From creating CRM software that matches your vision to implementing the right customer-building strategies, we’ve got the solution for every problem your business faces
Custom CRM Development
Every business is unique, and so are our software development services. Say goodbye to one-fits-all solutions and build a custom CRM system that precisely meets your business operations and marketing campaigns.
CRM Consulting
Not sure which features to integrate into your own CRM system? Perhaps you want to build an account management system dedicated to your sales and marketing teams? Thanks to our decade-long expertise, you don’t need to worry about putting a foot wrong.
CRM Testing
Keep your existing CRM systems up to standard with our meticulous testing approach. From functionality testing to finding security vulnerabilities, we make sure every element of your software is in prime condition.
CRM Strategy
Like a famous quote once said, failing to plan is planning to fail. Without the right customer service strategy, building a successful business is almost impossible. Get expert assistance from our team and together, we’ll pave the road to your success.
CRM Integration
Easily connect the CRM software with other platforms and tools within your organization. By creating a centralized place for all business tasks, you can streamline sales processes, ensure smooth data migration, and improve overall productivity.
CRM Automation
Make lives easier for your customer service teams with our CRM automation tools. Whether integrating an AI chatbot for faster responses or sending automated emails after each transaction, we’ve got your needs covered.
Build more than just software; build authentic customer interactions and expand your clientele with our CRM solutions.
CRM Software Development for Various Industries
Discover tailored CRM solutions crafted for diverse industries, driving efficiency, and customer satisfaction with our expert software development services.
Healthcare CRM
Banking CRM
Accounting CRM
Manufacturing CRM
Retail CRM
eCommerce CRM
The Benefits of Custom CRM Development
Forget about off-the-shelf software when you can grow faster with a custom solution for client management.
Customization
Bespoke CRM solutions are aligned with your business processes, ensuring that the software fits seamlessly into your operations.
Scalability
As your business grows, a custom CRM can easily accommodate increasing users without major disruptions.
Enhanced Security
With a custom CRM, you have control over the security measures, allowing you to safeguard sensitive customer and business data.
Improved Integration
Easily connect the custom CRM software with other tools your business uses to create an efficient tech ecosystem.
Cost-Effective
Custom CRM is more affordable in the long run, since you can avoid paying recurring licensing fees and maintenance costs for features you don't need.
Better Customer Experience
It’s easy to integrate custom features based on user behavior and preferences, resulting in a better customer experience.
Why Choose Intelivita?
- Over 13 years of rich history in CRM development industry
- Major clients, including Microsoft and Oxitec, have contributed to our impressive 92% customer satisfaction
- Diverse pool of 35+ dedicated software developers, experts in technologies like Machine Learning (ML), Cloud Computing, Big Data, Blockchain, and IoT
- Take a closer look at how we kick off projects and the streamlined efficiency of how we navigate project processes, ensuring transparency every step of the way
- Featured by the most trusted voices in tech, such as G2, e27, Entrepreneur, and more
- Best-in-class software developers skilled in numerous advanced programming languages and frameworks, from HTML, CSS, JavaScript, and React to Python, PHP, Java, C++, Node.js, Go, .NET, API integrations, 3D modeling, and much more
- Our seasoned professionals follow the latest methodologies like Agile, Scrum, DevOps, and more to ensure project success
- Reassure yourself with our commitment to quality through robust quality management and a firm dedication to security with our strong security management
- Collaboration is at the heart of our success; discover our approach to team collaboration in every project
- Dive into our success stories detailed in our case studies and explore our diverse portfolio of projects
Why Choose Custom CRM Solution?
Why Choose Custom CRM Solution?Extensive Customization
Unlike off-the-shelf options, a custom CRM is designed to address specific challenges and opportunities within your organization.
Improved Productivity
Since custom software is built around your specific workflows, your team can automate tasks and get more done.
High Scalability
You can easily scale the CRM software as your business grows, keeping it as an asset rather than a liability.
Easy Integration
A custom CRM can be integrated with other systems to optimize workflows, reduce data silos, and enhance overall efficiency.
Choosing the Right CRM Option - What Do You Need?
Not sure whether you want to develop a custom CRM system from scratch or improve an existing one? Find the detailed comparison below.
Develop New CRM Software from Scratch
Pros:
- You can build a fully customized solution that meets the unique workflows of your company.
- Easily scale the CRM system as your business grows, so it will continue to meet your evolving needs.
- It offers more flexibility to integrate with other systems, helping you create a unified ecosystem.
- Custom solutions grant you complete control over the codebase, allowing for easier modifications in the future.
Cons:
- Developing a CRM from the ground up is time-consuming, potentially delaying the software deployment.
- This method usually involves higher development costs compared to customizing existing platforms.
- You need a dedicated team of developers and designers throughout the development lifecycle.
Improve Your Current CRM Platform
Pros:
- Customizing an existing system typically involves less development time, resulting in faster deployment.
- It tends to be more cost-effective when compared to the costs of building a CRM from scratch.
- Established CRM platforms often come with built-in features, reducing the need for extensive development.
- Since the CRM platform already hits the market, it usually has a large user community and documentation.
Cons:
- While customization is possible, there might be some limitations because the foundation has already been laid.
- Off-the-shelf solutions aren’t as fluid as custom solutions when it comes to scalability.
- High dependency on the vendor. If they stop giving support or updates, your app will be in serious jeopardy.
Our CRM Software Development Process
At Intelivita, we combine industry best practices, innovation, and agility to deliver exceptional software solutions.
Discovery
During this phase, we collaborate closely with your team to gain a deep understanding of your business processes, challenges, and specific CRM requirements. This information is valuable to identify key functionalities, user roles, and integration points.
CRM Concept Design
After collecting enough data, we start creating wireframes, user flows, and prototypes to visualize the interface and user experience. Stakeholder feedback is crucial at this stage to align the proposed design with the desired flow.
CRM Development
Once the concept is approved, our software developers begin translating the design into an actual CRM system. This phase involves coding, database development, and integration with other systems if applicable.
CRM Support
Our support doesn’t stop at app deployment. We will continue monitoring the CRM system’s performance, addressing any post-launch issues, and integrating new features based on user feedback.
CRM Support
Our support doesn’t stop at app deployment. We will continue monitoring the CRM system’s performance, addressing any post-launch issues, and integrating new features based on user feedback.
Explore Our Portfolio
Each project showcases our unique ability to overcome challenges with innovation and industry expertise.
LABELXCHANGE
An eCommerce marketplace app for buying and selling authentic pre-owned designer clothing.
FLANTER
A social dating app that helps singles to find, connect and chat with their special ones.
OXITEC
Oxitec app: Streamlining disease-transmitting mosquito control. Scan QR for effective guidance.
Client Testimonials
Explore authentic endorsements from satisfied clients who share their positive experiences with our software development services.
Contact Now
They offer a cost-effective service and I was happy with the experience.
They accurately translated existing app features to iOS and even made slight improvements. Users love the iOS version and post positive reviews of it on the App Store. Intelivita provided excellent service at a great price.
Tref Griffiths
Owner, CluedUpp Games
They really listened to the brief and delivered above and beyond.
Intelivita created a beautiful, user-friendly app, showcasing their professionalism and quick understanding of our needs. Their friendly, prompt communication made them an integral part of our team.
Liam Holmes
Owner, pH Nutrition
They put in a lot of effort to stay in touch and keep me updated.
The working iOS app launched in the App Store and has received positive feedback from key stakeholders. Intelivita keeps the project moving (and on budget) through constant communication, and timely updates.
Scott Etherington
Chief Technical Advisor, Eat2EarnOur Tech Stack for CRM Software Development
We employ cutting-edge technologies and industry-standard practices to ensure seamless CRM Software Development.
CRM Software Development FAQs
Find the answers to some of the commonly asked questions about customer relationship management (CRM) software development.
Custom CRM development offers solutions that match your specific business needs.
This ensures optimal functionality, scalability, and seamless integration with existing systems. In contrast, off-the-shelf CRM solutions might lack flexibility in addressing unique requirements.
It highly depends on the complexity, features, and scale of your project.
On average, it can take anywhere from a few weeks to several months.
To get an accurate time estimate, you need to submit a detailed analysis of your business and project requirements.
At Intelivita, we implement a number of security measures to eliminate unauthorized access and protect customer data.
These include data encryption, user authentication, role-based access controls, and regular security audits.
Yes, it’s easy to integrate custom CRM solutions with other business applications, such as ERP systems, marketing automation tools, and communication platforms.
Integration enhances data flow across different departments, improving overall business efficiency.
Absolutely, we offer regular updates, bug fixes, and continuous improvement to keep your app running smoothly.
Our dedicated support team ensures that your CRM system remains up-to-date, secure, and aligned with your evolving business needs.
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Contact Us for Project Discussion
Ready to take the first step towards turning your software dreams into reality? Contact us today to schedule a project discussion. Our team of experts is eager to hear your ideas and provide tailored solutions to meet your unique needs.
12
+Years of Experience
91
%Client Satisfaction Rate
180
+In-House Talent
750
+Projects Delivered